Business

Digicel reveals fibre speeds and pricing

  • Wide variety: Raynesha Lawrence, left, retail manager at the Digicel Bermuda store, and Shade’ Simmons-Wolffe, retail sales supervisor, next to a multi-screen wall display showing a selection of channels available through the company’s new fibre TV plans (Photograph by Scott Neil)
  • Take a seat: an interactive lounge-type area has been created in Digicel’s Church Street store to give customers the opportunity to try out the new fibre to the home TV offerings and features (Photograph supplied)
  • Take a seat: an interactive lounge-type area has been created in Digicel’s Church Street store to give customers the opportunity to try out the new fibre to the home TV offerings and features (Photograph supplied)

Digicel Bermuda has unveiled the speeds and pricing for its new “fibre to the home” offerings, which have been in the works for most of this year.

And a section of the company’s store on Church Street has been remodelled as an interactive lounge-type area where customers can try out the new multi-feature TV experience.

The company is offering home internet speeds all the way up to 200 Mbps, together with three fibre TV plans and fibre phone options.

Speaking about the area of the store now devoted to the new fibre offerings, Raynesha Lawrence, retail manager, said: “We wanted something that would showcase fibre here in Bermuda. It is a brand new product.

“And we wanted to bring a new retail experience to customers with a place where people could come and experience fibre TV for themselves.”

The seating area includes a number of flatscreen TVs where customers can flick through the more than 100 channels on offer and try some of the special features, which include the ability to pause a live show, rewind to any point in the broadcast, and even scroll back through seven days’ worth of TV scheduling to watch a programme they might have missed.

It is also possible to record and store 50 hours of programming for later viewing, and there are options to increase that storage total to 200 hours.

And a multi-screen ability allows family members to watch on up to five different TVs or wi-fi enabled devices, such as a tablet, and be tuned into different channels. High-definition channels, which make up more than half of the choices in each plan, come as standard at no extra cost.

For the past 11 months Digicel Bermuda and Bermuda Telephone Company have built and installed a “fibre to the home” network as part of a $50 million investment in Bermuda to upgrade the companies’ telecommunications network.

At the same time One Communications, one of the island’s other major players in the telecoms market, has been upgrading its network and introducing high-speed internet plans.

Digicel believes it has an edge as it takes fibre-optic cabling all the way into customers’ homes, rather than stopping at the curb and taking the signal into a home through copper cables.

“There is no loss of signal over fibre. It is not affected by the weather, and the picture quality is guaranteed,” said Ms Lawrence.

The Digicel store also features a multi-screen wall showing channels available through its fibre TV plans.

With the aim of keeping things simple, the company offers only three TV tiers, starting with a plan that includes 55 channels, and going up to plan with 129 channels. Additionally there is a sports pack of ten premium channels, all in HD.

There are bundle packages featuring TV and internet plans. For example, the 104 channel TV option, together with 25Mpbs internet, is priced at $185 per month. While for customers looking for stand-alone fibre internet options, the Fibre 25 plan has download speeds of 25 Mbps, upload speeds of 10 Mbps, and is priced at $105 per month.

The store will hold a “Fibre Day” on December 7, promising big prizes to be won by customers who sign up for a fibre bundle that day.

Further details on Digicel’s fibre to the home are available by calling 500-5000.